Entries by Steve Williams

TRAC Now Has eCommerce! Save 15% with Coupon

In our never-ending endeavor to bring value to our customers, TRAC has just added eCommerce (secure SSL transactions) to our website at www.tracQMS.com/shop via PayPal. You do not need to have a PayPal account to make a purchase. Currently available are Steve’s first five books including the newly released “Notorious”: Notorious: Business Lessons from History’s […]

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Steve Williams’ new business strategy book Notorious now available & in stock! Foreword by Eric the Red.

Press Release: Autographed copies of “Notorious: Business Lessons from History’s Most Ruthless Leaders” now available for immediate shipment at https://tracqms.com/shop/ Hundreds, if not thousands, of books have been written about the great leaders throughout history that have served as role models for generations of business executives, students and the everyday person that just wants to […]

What to Look for in a PCB Fabricator with Steve Williams

Watch Judy Warner’s Podcast with Steve Williams discussing what OEMs, ODMs and contract manufactures should look for when touring a printed circuit board fabricator to separate the good from the bad. Williams’ take is based on 40 years in the business and his unconventional insights may surprise you. Watch the Podcast here: https://resources.altium.com/altium-podcast/what-to-look-for-in-a-board-fabricator-with-steve-williams    

Quality Improvement: SPC 101 pt 2

Why Statistics? A customer has an expectation of consistency in product quality, delivered on time, and at a fair and competitive price. A business owner has an expectation of making a profit through satisfied customers. A properly implemented SPC program can dramatically increase the degree of success in meeting these synergistic expectations. Companies tend to […]

Quality Improvement: SPC 101 pt 1

Introduction Many companies get caught in data traps. They focus so heavily on cost and survival that they end up using data as merely a marketing and sales tool. In doing so, they fail to realize the true power of data: It can transform every aspect of a business. Survey Says… A recent survey by […]

QMS or BMS? Well…

Quality Management System The first thing we need to get straight is that a Quality Management System (QMS) is actually a Business Management System (BMS). Your Quality Management System will encompass every business process from quoting through shipping (and after sale service), so the QMS is not a “quality thing”, it is an “everyone thing”.  I […]

Guerrilla Tactics to Pass any QMS Audit – Tactic 10 Tips To Reverse a Finding

Williams’ Law 10 The more “wins” you can bank with an auditor/customer, the greater the chance they will write-off a negative observation as an “isolated anomaly”. Conversely… The more “findings” an auditor/customer identifies, the deeper they will dig in all subsequent areas. The key to reversing an auditor’s QMS audit finding is on-the-spot corrective action. […]