Check out my interview with Prototron’s Mark Thompson on his new FREE eBook for PCB designers and OEMs called “Producing the Perfect Data Package”. Watch it here https://lnkd.in/dWxpRh9 Click the Video tab & enjoy
PRESS RELEASE The Right Approach Consulting April 1, 2019 Franklin Park, IL United Electronics Corporation receives ISO 9001: 2015 Certification I am proud to announce that client United Electronics Corporation has received certification to ISO 9001: 2015 from registrar Intertek. The company has a strong quality history from many years of certification to […]
Why Statistics? A customer has an expectation of consistency in product quality, delivered on time, and at a fair and competitive price. A business owner has an expectation of making a profit through satisfied customers. A properly implemented SPC program can dramatically increase the degree of success in meeting these synergistic expectations. Companies tend to […]
Introduction Many companies get caught in data traps. They focus so heavily on cost and survival that they end up using data as merely a marketing and sales tool. In doing so, they fail to realize the true power of data: It can transform every aspect of a business. Survey Says… A recent survey by […]
Quality Management System The first thing we need to get straight is that a Quality Management System (QMS) is actually a Business Management System (BMS). Your Quality Management System will encompass every business process from quoting through shipping (and after sale service), so the QMS is not a “quality thing”, it is an “everyone thing”. I […]
Williams’ Law 10 The more “wins” you can bank with an auditor/customer, the greater the chance they will write-off a negative observation as an “isolated anomaly”. Conversely… The more “findings” an auditor/customer identifies, the deeper they will dig in all subsequent areas. The key to reversing an auditor’s QMS audit finding is on-the-spot corrective action. […]
Williams’ Law 9 Teach it, preach it, and audit to it! Prepare so that no question should be able to be asked that an operator does not know the answer to. Guerrilla Tactic 9: QMS Documentation Tips To Avoid Audit “Dings” Tip 1: KISS Keep It Simple Steve; the goal is to develop a system […]
Williams’ Law 8 You CAN teach an old dog new tricks. Guerrilla Tactic 8: Learned Behaviors Many of the QMS audit concepts discussed in this blog series may seem unconventional and may not come naturally. That is to be expected, but the good news is that they are easily learned with practice, diligence, and continuous […]
Williams’ Law 7 You can’t manage from your office; if you don’t constantly monitor the pulse on the shop floor it is easy to lose control. Guerrilla Tactic 7: MBWA My good friend Tom Peters, author of the “Excellence” series of books and one of my favorite management consultants, coined the phrase MBWA (Management […]
A little good news as we head into the holiday season, and a break from all the QMS stuff, continuing with my GBU human interest stories that highlight folks that have made both exceptionally fortuitous decisions, as well as those that will never be inducted into the Good Decision Hall of Fame. I hope you […]
You must be logged in to post a comment.