PRESS RELEASE The Right Approach Consulting July 31, 2018 Milwaukee, WI Capitol Stampings Corp. receives ISO 9001: 2015 Certification I am proud to announce that client Capitol Stampings Corp. has received certification to ISO 9001: 2015 from registrar TUV. The company has a strong quality history from many years of certification to prior revisions […]
PRESS RELEASE The Right Approach Consulting July 18, 2018 Redmond, WA Prototron Redmond receives ISO 9001: 2015 Certification I am proud to announce that client Prototron Circuits Redmond has received certification to ISO 9001: 2015 from registrar BSI. The company had a strong quality foundation going in from many years of certification to prior revisions […]
You spoke, I listened! What my customers tell me most often, well, actually right after they say, “We are really glad we hired you” is “Steve, your email and website address is too damn long!”. I thought hmmmm, since a core principle of trac is the ability to simplify your quality system, I really should […]
One of the biggest issues in our industry is the lack of understanding by designers of the printed circuit board manufacturing process. My colleague Mark Thompson of Prototron Circuits published an article recently with the above title that I urge every PCB designer to read, or read again right here http://www.iconnect007.com/index.php/article/110975/mark-thompson-what-designers-need-to-know-about-fab/110978/?skin=design#110975. In the article, Mark […]
“It’s all to do with the training: you can do a lot if you’re properly trained.”Elizabeth II, Queen of Great Britain and Northern Ireland made this salient proclamation over 50 years ago. What has held true over the ages is not a secret; people perform better when properly trained. Tribal Knowledge is Key to QMS […]
Satisfying the customer IS main objective of any QMS. The term customer service is quickly being replaced in today’s business environment with customer excellence. Arguably, all organizational activities revolve around satisfying the customer, and a continuous improvement program is a powerful vehicle to assure this result. If you break it down, all profits come from […]
Today in my daily newsletter from I-Connect007 I read a publication from Dan Beaulieu with the above title, which immediately got my attention http://www.iconnect007.com/index.php/column/22/it39s-only-common-sense/25/?skin=pcb#110669. Dan is a colleague and friend, but also one of my mentors so I tend to read everything I can that he publishes. As a sales & marketing expert, his focus […]
It occurred to me after reading an article in the local paper recently that solid management fundamentals are timeless and cross all industries. It is critical that an organization have a foundation based on a practical management game plan to be in the chase for excellence. Old School = New School The article I am […]
The alternative to inspection is simple, applying the appropriate best practice tools to drive to true root cause to permanently eliminate profit-sucking process problems from your operation. Let’s take a macro look at where companies spend their money in terms of the cost of quality. The cost of quality refers to costs related to prevention, […]
A wise man once said “Inspection is Evil”; …actually it was me and I didn’t say it just once, I say it every chance I get. Inspection is a non value-add activity and companies tend to use it to hide many sins. Traditionally, leaders of American industry have had a one-size fits all solution to […]
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