Back in December of 2019 through March of 2020, I wrote a series in my I-Connect007 column on the Founding Fathers of Quality. With AI taking over the world, I wanted to posit how these quality gurus would apply this technology to their core quality management philosophies.
Old Philosophies, New Tools
Quality management as a discipline was built by a handful of people who never touched a neural network, yet whose ideas map onto artificial intelligence with almost eerie precision. Dr. Walter Shewhart, Dr. Edwards Deming, Dr. Joseph Juran, Philip Crosby, Dr. Kaoru Ishikawa, and Shigeo Shingo each built a philosophy around a specific lever for improving quality: statistical rigor, reducing variation, prioritizing effort, eliminating defects, involving the workforce, and error-proofing the process itself. AI doesn’t replace any of those levers. It sharpens each one, and imagining how each figure would actually put it to work says as much about their original thinking as it does about the technology. CLICK HERE TO READ THE COLUMN
Reach out for all your quality needs and to prep for the upcoming 2026 version of ISO 9001.
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Steve@tracQMS.com











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