Guerrilla Tactics to Pass any QMS Audit – Tactic 3

Williams’ Law 3

First Impressions Count!!!

Guerrilla Tactic 3: QMS Visual Management

The Japanese word for visual controls is Andon, and QMS visual management is a key to success in any system. One of the mistakes many organizations make is to cultivate an environment of secrecy when it comes to organizational performance, as if this knowledge is dangerous to share with employees. Quite the contrary is true; displaying accurate, timely metrics on a Visual Management Board will both engage employees and instill a sense of ownership in the company’s performance.

Key visual management metrics:

• Quality goals
• Revenue
• Internal quality defects/yield
• External customer returns and survey results
• Kaizen Events
• SPC data
• 6S successes
• PIT Crew activity and successes
• Continuous Improvement Awards
• Rally schedules, minutes, pictures
• Audit (customer visit) schedules

Contact TRAC

Contact me to start our Guerrilla Training before your next audit.

Steve: 920-841-3478

Steve@tracQMS.com