Guerrilla Tactics to Pass any QMS Audit – Tactic 2
Williams’ Law 2
When things are fun, things get done!
Guerrilla Tactic 2: Make it fun!
QMS: Why Make It fun?
- Fun is free
- Fun enhances communication & builds relationships
- Fun makes people want to perform well at work
- Fun energizes creativity and problem-solving abilities
- Fun pleases customers, team members, and co-workers
- Fun makes boring tasks easier to do
- Fun breaks down enormous undertakings into manageable tasks
- Fun lets people relax and perform better while under audit/customer pressure
Develop A Battle Cry
- A common theme for the Quality System
- Hold a contest to develop the Battle Cry
- Memorize along with Quality Policy
- Print it on T-Shirts
- Put it on posters & plaques
- Give out as ISO rewards
- Wear during major audits/customer visits
Benefits of Making It Fun
Customer’s Notice Employees that:
- Enjoy their job
- Like their company
- Embrace the quality policy
- Believe in the culture
- Talk the talk, walk the walk
Contact TRAC
Contact me to start our Guerrilla Training before your next audit.
Steve: 920-841-3478
Steve@tracQMS.com