LEADERSHIP 101 – THE LAW OF INFLUENCE

The true measure of leadership is influence, nothing more, nothing less.

 

This simple truth is the most powerful trait a great leader can have; the ability to influence others. People often equate education to leadership; you need to be really book-smart to become a great leader. Nothing could be further from the truth, as these facts indicate…

Read the full article at: http://iconnect007.uberflip.com/i/1361971-pcb007-apr2021/55?

Contact me to have your Leadership Team trained by a John Maxwell Certified Independent Leadership Trainer/Coach/Speaker, or to book me to speak at your next strategic planning or sales meeting.

Steve@tracQMS.com

920-841-3478

 

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Steve Williams new leadership book “Notorious” now on Amazon for Kindle

Steve’s new leadership book Notorious: Business Lessons From History’s Most Ruthless Leaders is now on Amazon Kindle. You can either download directly from your Kindle, go to Amazon and search the title for download into your Kindle Cloud or click on the below link. https://www.amazon.com/Notorious-Business-Lessons-Historys-Ruthless-ebook/dp/B093HMQ63C/ref=sr_1_2?dchild=1&keywords=notorious+business+lessons&qid=1619754965&sr=8-2

(You will need the Kindle app if using an iPad)

Below is a Book Review by Dan Beaulieu of D.B. Management:

New Book Recommendation

By Dan Beaulieu
Notorious: Business Lessons from History’s Most Ruthless Leaders
By Steve Williams
Copyright 2019: By: The Right Approach Consulting
139 Pages: with forward by Viking Erik the Red
Price: $9.99 Kindle eBook, $30.00 (hard cover)

A Bit of Advice from the Bad Guys

What would Atilla the Hun do?

Over the years we have turned to a number of business experts, reading their words, and stealing their ideas. We have talked about Peters, and Godin, and Tracy, and a number of other business experts. and we have benefitted from all of them. Now I thought it would be interesting to delve into the dark side. To see how the bad guys got things done. How the most evil people who ever lived managed to get so far, before they were finally stopped by the “forces of good.”

So, I turned to my friend and fellow industry writer and guru, Steve Williams, who just coincidentally has written a new book titled Notorious, where he talks about the management skills of those bad guys from Al Capone to Genghis Kahn, which if you think about it, is a fascinating idea. These people were the best at what they did, the top of their field, and they succeeded pretty well, went pretty far, until they did not.

So, I thought it would be fun and …er inspiring, to check out some of the leadership skills of these heroes from the dark side.
From Steve’s new book, here are some of the leadership secrets of some of the worse people who ever lived.

Sun Tsu on Strategy: He ought to know, this is the guy who wrote the Art of War, the quintessential handbook on how to successfully wage war. His book is still in print and being read today, even thought it was written in the 6th century.

This is what Sun Tsu has to say about strategy:
– Avoid your competitor’s strengths and exploit their weaknesses
– Use strategic and tactical preparation to act with blinding speed

Attila The Hun on Leadership: One of the most famous bad guys of all time. Hanging around in the fifth century Attila, or Attie to his friend, loved war and loved beating the bejesus out of people. He also had his posse do amazing things. Remember, this is the guy who crossed the Alps with his gang of Huns and their elephants. This is what our friend Attie advises about leadership:
– Pick your enemies wisely
– The art of negotiation

Freydis Eiriksdottir on Overcoming Adversity: I had no idea who Freydie was until I read Steve’s book, it turns out she was Erik the Red’s daughter and Leif Erikson’s half-sister, talk about a pedigree! She was a trooper in her own right. While the rest of the family was finding new lands, she was the one who was stuck with settling them. Doing that she saw plenty of hardships it’s no surprise that her expertise in business of overcoming adversity. Her most famous quote was “Hand me an axe!” Here are her two tidbits of advice on overcoming adversity:
– Never fear failure
– Walk the walk

Genghis Khan on Power: We all know this guy. He rose from nothing to become the leader of the Mongols, which is no small task, I’ve been to China, I’ve met some Mongols, selling their giant knives laid out on furs on sidewalks in downtown Shanghai, and they are a bunch of tough dudes. So, it took a pretty powerful guy to lead them. Here is what he says about power:
– Lead from the front
– Get the right people

Blackbeard the Pirate on Building your Brand: Certainly, one of my favorites! This guy knew all about building his brand, who could forget his old candles in the beard trick? He knew how to etch an unforgettable impression for sure: Here is his advice:
– You are your logo
– Image is everything

Al Capone on Exploiting Your Niche: Scarface! He knew what his customers wanted, (booze, broads and a little gambling while enjoying the first two), and he knew how to keep them happy…or else. So, of course here are his words of wisdom:
– Know what your customers want
– Customer satisfaction is key to success

Sonny Barger on Extreme Leadership: The leader of the Hells Angels for many years, this guy knew how to lead, and more or less, control a bunch of mean-spirited but fun-loving thugs, so who better to teach us about not just leadership, but extreme leadership”
– Great leaders know they don’t have all the answers
– Create an environment of empowerment

Steve Jobs on Insane Success: Okay, so Steve was probably not as bad a guy as say Blackbeard the pirate, but he was certainly able to make his workers cry, and after all he did fly the Jolly Roger from the top of the building where and his gang of outlaw designers were building the infamous LISA. And, of course, he was one of the most creative people of our lifetimes. I certainly believe he knew what he was talking about when he talked about designing your way to insane success:
– Simple is better
– Value creativity over structure

I had a lot of fun reading this book and a lot of fun learning what these inspirational leaders had to say. If I were you, I would not miss reading this one.

 

Contact Steve about leadership development training for your management team:

920-841-3478

Steve@tracQMS.com

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The Big 7 Are Key to Customer Sat

ISO tells us the 7 Quality Management Principles are a set of fundamental beliefs, norms, rules, and values that are accepted as true and can be used as a basis for quality management. These quality best practices will lead to higher customer satisfaction in any organization.

1 Customer Focus

Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.

2 Leadership

Leaders (top management) establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objectives.

3 Engagement of People

People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit and allow the organization to achieve common goals including quality objectives.

4 Process approach

A desired result is achieved more efficiently when activities and related resources are managed as a process. The process approach incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking.

5 Improvement

Continual improvement of the organization’s overall performance should be a permanent objective of the organization. Undertaking internal audits at regular intervals can assist with identifying opportunities for improvement.

6 Evidence-based Decision Making

Effective decisions are based on the analysis of data and information. It is important to make decisions based on the facts, plan changes and verify the effectiveness of change.

7 Relationship Management

An organization and its interested parties (including suppliers) are interdependent and a mutually beneficial relationship enhances the ability of both to create value. Communication is key to maintaining and improving the quality management system (QMS).

 

Contact me to supercharge your customer satisfaction levels.

920-841-3478

Steve@tracQMS.com

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Leadership 101 – The Law of the Lid

The Law of the Lid

Last time I stated that the biggest mistake most companies make is to promote someone to a leadership position based on their technical skills. This makes some sense, on the surface. But the thing is, Leadership requires a completely different skill set and what happens more times than not is that you lose a good technical person and gain a bad manager!

Read the full article at: http://iconnect007.uberflip.com/i/1339822-pcb007-feb2021/101?

Contact me to have your Leadership Team trained by a John Maxwell Certified Independent Leadership Trainer/Coach/Speaker, or to book me to speak at your next strategic planning or sales meeting.

Steve@tracQMS.com

920-841-3478

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Leadership 101: Leadership is Hard

Good leadership always makes a difference; unfortunately, so does bad leadership. It can be the difference between average (or worse) and exceptional organizational performance. Leadership is not easy to learn; if it was, everyone would be a leader. This Leadership 101 series will provide practical leadership tools and principles that can be applied immediately with your team.

Read the full article at: http://iconnect007.uberflip.com/i/1330321-pcb007-jan2021/73?

Contact me to have your Leadership Team trained by a John Maxwell Certified Independent Leadership Trainer/Coach/Speaker, or to book me to speak at your next strategic planning or sales meeting.

Steve@tracQMS.com

920-841-3478

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HT Global Circuits receives ISO 9001: 2015 Certification

PRESS RELEASE

The Right Approach Consulting

January 25, 2021

St Petersburg, FL

HT Global Circuits receives ISO 9001: 2015 Certification

I am extremely proud to announce that client HT Global Circuits – St. Petersburg, has received certification to ISO 9001: 2015 from certifying body SAI Global. The company had a solid quality foundation going in from many years of numerous quality certifications and prior revisions of the ISO standard, and realized significant process improvement and simplification of the QMS. Director of Quality, Bob Castro, was the force driving this initiative and indicated this was a milestone for the FL facility and plans to add more certifications in the near future. The management team and workforce were heavily involved in the process and were a key component of the success of the project. A heartfelt thanks & congrats to all!

About HT Global Circuits

HT Global Circuits is a worldwide leader in the design, manufacturing, sourcing and supply of printed circuit boards (PCBs), liquid crystal displays (LCDs), adjacent electronic products and support services to the electronics design and manufacturing industries.  They provide small and large corporations for printed circuit boards (PCBs), including government agencies, manufacturing solutions that meet the ever-changing global technology shifts through domestic and offshore manufacturing facilities including industry leading rapid prototyping.

As one of the largest privately owned printed circuit board PCB manufacturing companies in the United States, HT Global Circuits is headquartered in St. Petersburg, Florida, with other locations in Milwaukee Wisconsin, China, Jordan and Germany. HT Global Circuits has been in business for over 25 years and has established itself as not only a supplier of large-volume printed circuit boards (PCBs), but also as a supplier of globally competitive, high tolerance, high quality, small to medium volume production quantities as well.

For more information go https://www.htglobalcircuits.com

 

Please reach out and contact me for all of your QMS needs.

Steve@tracQMS.com

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Don’t fear failure in quality improvements

Nothing worth doing ever comes without obstacles, and no learning takes place by running from adversity.  With failure comes wisdom and very few successes were home runs right out of the gate, but instead were the result of learning from many strikeouts. Failure is infinitely instructive, and you will find that more is learned from your failures than from your successes. Fear of failure is a uniquely human trait that takes conscience effort to acknowledge and overcome.

Don’t let fear of failure derail  your quality improvement efforts; when in doubt, remember these three Notorious Nuggets: https://tracqms.com/product/notorious-book/Notorious Book - Business Strategy from Ruthless Leaders

  1. Failure and adversity drives creativity and success
  2. The quickest way to becoming successful is to keep failing
  3. Preventable failures are bad, intelligent failures are good

 

Contact me for all your quality system needs!

Steve@tracQMS.com

920-841-3478

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Tales from a Trailblazer: An Interview with Christine Davis

I had the opportunity to sit down with Christine Davis, founder and owner of contract manufacturer CAMtek (now part of the Zentech family) for a interview to talk about her experiences as a women business owner in a male dominated industry. Aside from her great stories, much can be learned from her experiences as she helps other women in the business be successful. Her new column, Her Voice, can be found at industry media giant iConnect007.

Click below to read the interview:

http://smt.iconnect007.com/index.php/article/125879/tales-from-a-trailblazer-an-interview-with-christine-davis/125882/?skin=smt#125879

Contact me to schedule your own interview or webinar to highlight your business:

Steve@tracQMS.com

920-841-3478

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Simplify Your QMS Documentation Thru KISS Pt. 2

While QMS documentation is often viewed as a necessary evil, it is a very important aspect of any quality system, but needs to be functional. The documentation system needs to be lean, mean and user friendly to the workforce. Read Part 2 here http://iconnect007.uberflip.com/i/1319500-pcb007-dec2020/69?m4=

Missed Part 1: Taming the Big Hairy Monster? Read it here http://iconnect007.uberflip.com/i/1309864-pcb007-nov2020/95?m4=

 

Contact me to simplify your (QMS) life!

Steve@tracQMS.com

920-841-3478

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Ventec California Receives ISO 9001: 2015 Certification

I am pleased to share the below press release from client Ventec on their recent ISO certification:

We are proud to announce that we have passed the ISO 9001:2015 audit for our Quality Management System at our US-facility in Fullerton (California), following an audit by certifying body Intertek. This follows the certification of Ventec’s Chicago facility earlier this year.

ISO 9001:2015 sets out the criteria for a quality management system and is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. The hard work put in by Anthony Guerra, Julie Vance and the entire Ventec Fullerton staff, supported by Steve Williams from TRAC has ensured achieving a perfect audit with official certification being issued this month.

“Further to successfully certifying our Chicago facility in April of this year, I am very proud that our Fullerton facility now has also successfully passed the ISO 9001:2015 audit without any instances of non-conformity,” said Jack Pattie, President Ventec (USA). “It recognizes the hard work of the entire Ventec team and confirms the success of our quality strategy for the benefit of all our customers.”

“Ventec’s global emphasis on implementing and maintaining a seamless QMS that adds value to the business is second to none. Jack and the entire team in Fullerton embraced the process and were highly engaged in the development and implementation. The results speak for themselves; a perfect audit for Fullerton to match Chicago’s results earlier this year. It is a pleasure working with an organization that gets it,” added Steve Williams, President of TRAC.

“Ventec maintains robust quality management systems in all its facilities around the world including AS9100 Rev D and IATF 16949:2016, ensuring that all our customers receive reliable, consistent, good quality products and services from us through our fully controlled global supply chain,” said Mark Goodwin, COO Europe & Americas.

Contact me to start your QMS certification journey!

Steve@tracQMS.com

920-841-3478

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