Do you repeatedly score lower than you would like on customer or ISO audits? Do the same things generally trip you up when customers evaluate your quality system? Read below to see 3 things you can do to eliminate the most common causes of audit issues. K.I.S.S. (Keep It Simple Steve). Many company’s quality systems […]
I am sure you have heard of, or most likely experienced, one of Murphy’s Laws that says anything that can go wrong will go wrong. Well, in the context of customer visits, audits and ISO, I have developed the following 10 Williams Laws to help you avoid Mr. Murphy. Williams Law 1 Never fear an […]