Entries by Steve Williams

Leadership 101 – The Laws of Respect, Intuition & Magnetism

Many people, when first put in a management role, think that now that they have some power and a title that respect also comes with the deal. “I’m the boss so my people must respect me… right?” These same people very quickly discover just how wrong they are! Read the entire article here at http://iconnect007.uberflip.com/i/1392944-pcb007-july2021/83? Contact […]

Leadership 101 – The Laws of Navigation, Addition & Solid Ground

What does navigation have to do with leadership? As it turns out, a lot! Leadership is not about blindly following the leader as much as it is about the leader charting the proper course for his or her followers… Read the entire article here: http://iconnect007.uberflip.com/i/1383248-pcb007-june2021/67?   Contact me to discuss Leadership Development at your company… 920-841-3478 […]

Free Autographed Notorious July 4th Promotion

Any purchase of my latest book Notorious for Kindle between June 30 – July 10th will receive a free, autographed paperback copy! The Amazon link is: https://www.amazon.com/Notorious-Business-Lessons-Historys-Ruthless-ebook/dp/B093HMQ63C/ref=sr_1_2?dchild=1&keywords=notorious+business+lessons&qid=1619754965&sr=8-2 To receive your free signed paperback copy, please email the following to Steve@tracQMS.com no later than end of business July 10th: Subject Line: Notorious July 4th Promo Proof of […]

LEADERSHIP 101 – THE LAW OF INFLUENCE

The true measure of leadership is influence, nothing more, nothing less. This simple truth is the most powerful trait a great leader can have; the ability to influence others. People often equate education to leadership; you need to be really book-smart to become a great leader. Nothing could be further from the truth, as these […]

Steve Williams new leadership book “Notorious” now on Amazon for Kindle

Steve’s new leadership book Notorious: Business Lessons From History’s Most Ruthless Leaders is now on Amazon Kindle. You can either download directly from your Kindle, go to Amazon and search the title for download into your Kindle Cloud or click on the below link. https://www.amazon.com/Notorious-Business-Lessons-Historys-Ruthless-ebook/dp/B093HMQ63C/ref=sr_1_2?dchild=1&keywords=notorious+business+lessons&qid=1619754965&sr=8-2 (You will need the Kindle app if using an iPad) Below is a […]

The Big 7 Are Key to Customer Sat

ISO tells us the 7 Quality Management Principles are a set of fundamental beliefs, norms, rules, and values that are accepted as true and can be used as a basis for quality management. These quality best practices will lead to higher customer satisfaction in any organization. 1 Customer Focus Organizations depend on their customers and […]

Leadership 101 – The Law of the Lid

The Law of the Lid Last time I stated that the biggest mistake most companies make is to promote someone to a leadership position based on their technical skills. This makes some sense, on the surface. But the thing is, Leadership requires a completely different skill set and what happens more times than not is […]

Leadership 101: Leadership is Hard

Good leadership always makes a difference; unfortunately, so does bad leadership. It can be the difference between average (or worse) and exceptional organizational performance. Leadership is not easy to learn; if it was, everyone would be a leader. This Leadership 101 series will provide practical leadership tools and principles that can be applied immediately with […]

HT Global Circuits receives ISO 9001: 2015 Certification

PRESS RELEASE The Right Approach Consulting January 25, 2021 St Petersburg, FL HT Global Circuits receives ISO 9001: 2015 Certification I am extremely proud to announce that client HT Global Circuits – St. Petersburg, has received certification to ISO 9001: 2015 from certifying body SAI Global. The company had a solid quality foundation going in […]

Don’t fear failure in quality improvements

Nothing worth doing ever comes without obstacles, and no learning takes place by running from adversity.  With failure comes wisdom and very few successes were home runs right out of the gate, but instead were the result of learning from many strikeouts. Failure is infinitely instructive, and you will find that more is learned from […]