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Get the TRAC Solution For Most Companies Biggest Problem

One of the most common issues among manufacturing companies is the inability to permanently solve quality issues. Click here to download the program outline.

How many times have you put a solution in place to correct a quality issue only to have it pop back up weeks, or months later? Probably much more than you wish to share. Whether internal scrap and rework, customer returns or process improvement, this issue crosses all industries, but the more complicated the processes involved, the bigger the issue. The primary “root cause” of this is the lack of formal training in the process of root cause analysis. TRAC has created a customized RCA & 8D training program that will be branded to your organization and pay for itself in 30 days.

Reach out to schedule this root cause analysis and 8D training for your organization and start saving money and increase customer satisfaction.

Steve

920-841-3478

Steve@tracQMS.com

 

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Talking Ultra HDI with John Johnson Pt. 2

Continuing with the second in my 3-part interview with ASC’s John Johnson, formerly with Averatek, on the patented A-SAP process that allows PCB manufacturers to produce sub 25-micron (1 mil) pcb trace and space designs with perfectly straight side walls.

Click here to read the entire article: https://iconnect007.uberflip.com/i/1512857-design007-dec2023/45?

Contact me for all your quality needs or to schedule your own company marketing interview.

920-941-3478

Steve@tracQMS.com

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Talking Ultra HDI for sub 25-Micron trace and space

Read the first in my 3-part interview with ASC’s John Johnson, formerly with Averatek, on the patented A-SAP process that allows PCB manufacturers to produce sub 25-micron (1 mil) pcb trace and space designs with perfectly straight side walls.

Click here to read the article:   https://iconnect007.uberflip.com/i/1511130-design007-nov2023/59?

 

 

 

 

 

Contact me for all your quality needs or to schedule your own company marketing interview.

920-941-3478

Steve@tracQMS.com

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Brigitflex Achieves AS9100D: 2016

PRESS RELEASE

The Right Approach Consulting

January 7, 2023

Elgin, IL

Brigitflex Achieves AS9100D: 2016. I am proud to announce that client Brigitflex has upgraded their QMS from ISO 9001: 2015 and received certification to AS9100D: 2016 from certifying body TUV Rheinland. Brigitte Lawrence and her management team were highly engaged with the goal of driving organizational improvement during this transition. A special shout-out to Plant Manager Bruce Gunter for his hard work and dedication throughout this project.

President & Founder Brigitte Lawrence stated:

“We have a number of Aerospace contracts in the queue, pending this certification and it was crucial to gain AS9100 certification as quickly as possible. Aside from the certification itself, I was very pleased to see the improvement in all of our business processes given the extreme complexity of our product. I would also like to acknowledge the guidance and facilitation of Steve Williams of TRAC, which was key to our success in this transition”

About Brigitflex

Brigitflex is a woman-owned Mid-West circuit board fabricator, with a focus on specialty materials, multilayer, flexible, and large scale formats designed for the antenna industry. Brigitflex combines old & new technology with specialty equipment and a highly-trained workforce to create a documented process that can be repetitively manufactured. Their extensive experience with multilayer, flexible, and large scale formats allow the conversion of complex design requirements with difficult to handle materials into specialty printed circuit boards.

For more information go to: https://brigitflex.com

Contact TRAC to start your AS9100 journey.

920-841-3478

Steve@tracQMS.com

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Leadership 101 – The Laws of Victory & Momentum

Great leaders are committed to victory and make things happen, period. To make this point I would like to borrow a lesson from Genghis Khan in my book Notorious: Business Lessons from History’s Most Ruthless Leaders. Lesson 7 in the book is “Lead from the Front”. One of the most enduring mantras in leadership is “Never ask a follower to do something you are not willing to do yourself”. Read the whole article here: http://iconnect007.uberflip.com/i/1453746-pcb007-feb2022/45?

Contact me right away to get started!

920-841-3478

Steve@tracQMS.com

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Leadership 101 – The Laws of E.F. Hutton & Connection

Anyone within a couple of decades of my age remember this tagline from the ubiquitous commercials of the 70s & 80s for the E.F. Hutton stock brokerage. 50 years later it still sticks with me, and John Maxwell has leveraged it into one of the 21 Irrefutable Laws of Leadership. Read the entire article here http://iconnect007.uberflip.com/i/1401769-pcb007-aug2021/37?

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Leadership 101 – The Laws of Respect, Intuition & Magnetism

Many people, when first put in a management role, think that now that they have some power and a title that respect also comes with the deal. “I’m the boss so my people must respect me… right?” These same people very quickly discover just how wrong they are! Read the entire article here at http://iconnect007.uberflip.com/i/1392944-pcb007-july2021/83?

Contact me to begin your Leadership transformation:

Steve@tracQMS.com

920-841-3478

 

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The Big 7 Are Key to Customer Sat

ISO tells us the 7 Quality Management Principles are a set of fundamental beliefs, norms, rules, and values that are accepted as true and can be used as a basis for quality management. These quality best practices will lead to higher customer satisfaction in any organization.

1 Customer Focus

Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.

2 Leadership

Leaders (top management) establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objectives.

3 Engagement of People

People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit and allow the organization to achieve common goals including quality objectives.

4 Process approach

A desired result is achieved more efficiently when activities and related resources are managed as a process. The process approach incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking.

5 Improvement

Continual improvement of the organization’s overall performance should be a permanent objective of the organization. Undertaking internal audits at regular intervals can assist with identifying opportunities for improvement.

6 Evidence-based Decision Making

Effective decisions are based on the analysis of data and information. It is important to make decisions based on the facts, plan changes and verify the effectiveness of change.

7 Relationship Management

An organization and its interested parties (including suppliers) are interdependent and a mutually beneficial relationship enhances the ability of both to create value. Communication is key to maintaining and improving the quality management system (QMS).

 

Contact me to supercharge your customer satisfaction levels.

920-841-3478

Steve@tracQMS.com

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Leadership 101 – The Law of the Lid

The Law of the Lid

Last time I stated that the biggest mistake most companies make is to promote someone to a leadership position based on their technical skills. This makes some sense, on the surface. But the thing is, Leadership requires a completely different skill set and what happens more times than not is that you lose a good technical person and gain a bad manager!

Read the full article at: http://iconnect007.uberflip.com/i/1339822-pcb007-feb2021/101?

Contact me to have your Leadership Team trained by a John Maxwell Certified Independent Leadership Trainer/Coach/Speaker, or to book me to speak at your next strategic planning or sales meeting.

Steve@tracQMS.com

920-841-3478

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Leadership 101: Leadership is Hard

Good leadership always makes a difference; unfortunately, so does bad leadership. It can be the difference between average (or worse) and exceptional organizational performance. Leadership is not easy to learn; if it was, everyone would be a leader. This Leadership 101 series will provide practical leadership tools and principles that can be applied immediately with your team.

Read the full article at: http://iconnect007.uberflip.com/i/1330321-pcb007-jan2021/73?

Contact me to have your Leadership Team trained by a John Maxwell Certified Independent Leadership Trainer/Coach/Speaker, or to book me to speak at your next strategic planning or sales meeting.

Steve@tracQMS.com

920-841-3478

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