ISO 2015 in Plain English: Leadership & Management Commitment Pt. 2

How can you meet the requirements?

As discussed last week, the good news is that the new requirements are very similar to the current version, so major changes are not required in the way top management must be involved in the QMS. The below list are ways to demonstrate that top management has a commitment to the QMS, typically through the Management Review process:
Top Management is responsible for:

  • The measurement of the QMS effectiveness
  • The Quality Policy and Quality Objectives
    • Communicating throughout the organization
    • Measuring actual to plan
  • Assuring the QMS is part of the business processes, not just the “quality department”
  • Providing needed resources
  • Continual improvement
  • Ensuring customer, statutory, and regulatory requirements are understood and met, and employees understand why this is importantQMS
  • An organizational focus on customer satisfaction
  • Establishing organizational roles, responsibilities, and authorities
    • Accountability

Contact me for my free ISO 9001:2015 Readiness Checklist and perform a quick self-assessment to gage your preparedness for the new standard. Then call to see how I can help.

920-841-3478

Steve@TheRightApproachConsulting.com

 

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