At first blush, ISO 2015’s removal of the requirement for a quality manual has a lot of quality managers thanking their lucky stars! However, when you ask yourself “Can I really do that?” two compelling reasons will dictate that the answer is probably going to be a resounding no. The first reason is that for […]

Originally published at http://www.iconnect007.com/index.php/article/99592/steve-williams-receives-prestigious-john-maxwell-international-certification/99595/?skin=pcb#99592 Orlando, FL. August 29, 2016 Steve Williams, President of The Right Approach Consulting (TRAc), received certification from the John Maxwell Team as an Independent Certified Coach, Teacher & Speaker. The 5th anniversary weeklong event was held at the Marriott World Convention Center and hosted candidates from over 30 countries. Mr. Williams stated, […]

Vince Lombardi said “The achievements of an organization are the results of the combined effort of each individual.” That is kind of what ISO’s new verbiage around Interested Parties is all about, all of the people & entities that influence a business. ISO officially defines interested parties as those that effect your QMS. Conversely, management […]

Now that you have decided to make the transition and have dismissed all of the excuses for not getting started, follow these 7 steps and you will be certified before you know it!   Learn about ISO 9001: 2015 Buy the standard Train executive staff Perform a GAP Analysis Develop a Project Plan Based on […]

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…for not starting ISO 2015? I don’t know where to start ISO 2015 implementation? How do I gain management support and prepare my ISO 2015 project? What are my first steps in ISO 2015 implementation? How do I convince my company peers to follow a new ISO 2015 process? Can I speed up the ISO 2015 […]

Beginning as a part of his newscasts during the Second World War and then premiering as its own series on the ABC Radio Networks on May 10, 1976, Paul Harvey’s “The Rest of the Story” consisted of very short stories presented as little-known or forgotten facts on a variety of subjects that in the end […]

Finishing up with the 3rd and last major role of the Quality Management Representative: Role 3. Promote customer requirements. The last responsibility is to ensure that people are aware of customer requirements throughout the organization. Since one of the main thrusts of an ISO 9001 quality management system is customer satisfaction, it is vital that […]

Continuing from the last Pt. 1 post with the 2nd major role of the Quality Management Representative: Role 2. Reporting on QMS performance. The management representative has a second responsibility to report to top management on how well, or poorly, the QMS is performing. Identifying any needs for improvement to top management is also part […]