Using Audit Results to Drive Improvement Audit results are an invaluable source of process improvement opportunities and generally uncover two different categories of intelligence: 1. People not doing things they should, and 2. People doing things they shouldn’t. People not doing things they should This is the case where the current procedures, work instructions and […]
Audit Staff Once the audit plan has been formulated, the audit staff can begin to be developed and trained. Cross-functional members can be drawn from the pool of managers, supervisors, and line positions within the company. The auditors need not be totally familiar with the procedures they will be assigned, and in fact the system […]
Developing a robust internal auditing system is one of the best ways to maintain a consistent, effective quality system and avoid undesirable findings during an external (customer or ISO) audit. But the greatest value to the organization is when internal audits are used as a continuous improvement tool. Lead Auditor The process begins with the […]
Supply chain management is not a recent revelation; in fact, the supply chain strategy used 5,000 years ago would give modern supply chain managers a run for their money. In ancient times, transportation technology was basic so the cost of moving goods was the primary factor, so goods were put together close to the source […]
When asked to discuss supply chain strategy, I am often greeted with the response “Yes of course, we have a purchasing department”. Supply Chain Management has progressed far beyond the old school purchasing mentality to become a key component of the modern business organization. We are all just pieces in the supply chain puzzle that […]
One of the most recurring themes I run into while either teaching or speaking on best practices is the “I know that that won’t work in my company” attitude. The pessimist is always willing to passionately voice their reason(s) that this is true; we are too big, we are too small, our technology is too […]
Lessons from Lombardi It’s about Winning: Lombardi saw the importance of winning in any game; in life and so on. He couldn’t accept defeat as final and he had a single-minded focus when it came to winning football games. As a leader, it is important to understand that people want to be part of a winning […]
It occurred to me after reading an article in the local paper recently that solid management fundamentals are timeless and cross all industries. It is critical that an organization have a foundation based on a practical management game plan to be in the chase for excellence. Old School = New School The article I am […]
Create and Execute an Action Plan An action plan is the method for transforming the process from its current state to the future state. This can be accomplished by using a combination of any of the six sigma methodology associated with best practices, and the appropriate tools from The Lean Toolkit. The action plan for […]
Create a Future State Value Stream Map Once the current state of the process has been established, which by the way, is usually the second “Ah-Ha!” moment for the company, the next step is to picture the desired state of the process; the future state. This is the point where waste identified in the current […]
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