Entries by Steve Williams

What’s Your Excuse…

…for not starting ISO 2015? I don’t know where to start ISO 2015 implementation? How do I gain management support and prepare my ISO 2015 project? What are my first steps in ISO 2015 implementation? How do I convince my company peers to follow a new ISO 2015 process? Can I speed up the ISO 2015 […]

The Good, the Bad and the Ugly…

Beginning as a part of his newscasts during the Second World War and then premiering as its own series on the ABC Radio Networks on May 10, 1976, Paul Harvey’s “The Rest of the Story” consisted of very short stories presented as little-known or forgotten facts on a variety of subjects that in the end […]

Getting to Know Your Management Rep Pt. 3

Finishing up with the 3rd and last major role of the Quality Management Representative: Role 3. Promote customer requirements. The last responsibility is to ensure that people are aware of customer requirements throughout the organization. Since one of the main thrusts of an ISO 9001 quality management system is customer satisfaction, it is vital that […]

Getting to Know Your Management Rep Pt. 2

Continuing from the last Pt. 1 post with the 2nd major role of the Quality Management Representative: Role 2. Reporting on QMS performance. The management representative has a second responsibility to report to top management on how well, or poorly, the QMS is performing. Identifying any needs for improvement to top management is also part […]

Getting to Know Your Management Rep Pt. 1

ISO 9001, ISO 13485 & AS9100 all call out a requirement to have a member of management assigned as the quality management representative (It should be noted that ISO 9001: 2015 has removed this requirement, however, someone(s) will still need to fulfill the responsibilities). It is important that you document in some way (appointment letter, […]

EU Conflict Minerals Negotiators Reach Agreement

On June 16, the European Union (EU) Commission, Council and Parliament agreed on a framework for conflict minerals legislation. Overall, the legislation will be less burdensome for IPC members and the electronics industry than previously proposed. While the EU Commission had originally proposed a voluntary system, the EU Parliament had voted for mandatory requirements for […]

Three Things You Should Know About ISO 2015

Timing: ISO 9001: 2015 was released last year, and while the final deadline is 2018; no new certificates will be issued after June 2017. So, depending on your certification date, you may most likely need to comply with 2015 if you have a surveillance or recertification audit after June 2017. Requirements: There are significant changes […]

We’re Back! US Manufacturing is Headed for No. 1

It is no surprise that advanced technology is helping to push the US back toward being the most competitive manufacturing country in the world, according to a new Deloitte survey of global CEOs and other senior executives. U.S. manufacturers and equipment makers are heavily investing in technologies such as the Internet of Things (IoT), smart […]

Boeing cuts predicted 5 years ago

I was in Seattle last week and all everyone was talking about was the 8,000 jobs Boeing just announced would be cut this year. In July of 2011 I published an article titled “The Beginning of the End for American Manufacturing? about the National Labor Relations Board (NLRB) trying to block Boeing from building a […]

ISO 2015 in Plain English: Support Part 3

Requirement: Clause 7 is called Support, which is basically all of the resources required to support the organization’s primary business. This weeks final review is on Organizational knowledge, Competence, Awareness and Communication. 7.1.6 Organizational knowledge requires the organization to determine the knowledge necessary for the operation of its processes and to achieve conformity of products and […]